Support

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

View/Update Ticket

If you already have an open ticket enter you email and ticket ID in below to retrieve the ticket.

Email:

Ticket ID:

Create New Ticket

Click to button below and complete the form to create a new ticket.

  1. Simple to Use
  2. Client Login

Enter your login details below.

Username:
Password:
Client ID:

Blog

Nov
18

Light A Candle Pet Bereavement Module Launched - More and more pet owners are turning to the internet as a channel to express their bereavement at the loss of a family pet. To support this require...

Nov
14

Enhancements made to 'Advice' functionality - It is now possible within VetEdit to build a hierarchy of 'Advice' pages. This allows you to better structure your content and make it easier for c...

Nov
8

'Useful Links' Enhanced - Following the suggestion from a couple of clients we have enhanced our 'Useful Links' functionality. It is now possible to re-order links, rather t...

Oct
19

'Lost & Found Pets' Module Lauched - Following to suggestion of one of our clients we have recently lauched a new VetEdit module called 'Lost & Found Pets'. This module allows worr...

Feb
15

Client Testimonials Module Launched - Having an engaging series of client testimonials displayed on your website is a fanstatic way of demonstraing to potential clients how much your cl...

Feb
10

New VetEdit Website Lauched - Today we launched this our new marketing website. We hope it better demonstrates our capabilities and explains our focus on providing the best poss...

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